Privacy Policy

1. Introduction

Welcome to Qcourt ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application ("App"), available on the Apple App Store and Google Play Store.

This policy applies to all users of the Qcourt App worldwide, including users in the European Economic Area (EEA), United Kingdom (UK), Switzerland, California (USA), and other jurisdictions with specific privacy laws.

2. Data Controller

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the data controller is:

3. Information We Collect

3.1 Data Stored Locally (On Your Device Only)

The following data is stored only on your device using local storage and SharedPreferences. This data is never transmitted to our servers:

• Player Information: Player names and skill ranks you create within the app
• Court Data: Court assignments and configurations
• Queue Data: Player queue positions and game counts
• Match History: Records of matches played within the app
• App Settings: Your preferences (theme, price mode, sport type, etc.)
• Saved Lists: Player lists and history records you choose to save

3.2 Data Collected Automatically by Third-Party Services

When you use our App, the following data may be collected automatically by our third-party service providers:

3.3 iOS App Tracking Transparency (ATT)

On iOS 14.5 and later, we request your permission through Apple's App Tracking Transparency framework before accessing the Identifier for Advertisers (IDFA) for personalized advertising. You can change this permission at any time in your device's Settings.

4. Third-Party Services

Our App uses the following third-party services:

4.1 Google AdMob

We display advertisements to support free access to our App. AdMob may collect and use data to serve personalized or non-personalized ads based on your preferences.

• Google Privacy Policy
• How Google Uses Data

4.2 Firebase Analytics

We use Firebase Analytics to understand how users interact with our App, helping us improve the user experience. Firebase Analytics collects usage data such as session duration and feature usage.

• Firebase Analytics Privacy

4.3 Firebase Crashlytics

We use Crashlytics to collect crash reports and diagnostic information to improve App stability. This includes device state information, device identifiers, and crash stack traces.

• Crashlytics Terms

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process personal data based on the following legal grounds:

• Consent (Article 6(1)(a) GDPR): For personalized advertising and analytics. You will be asked for your consent when you first use the App, and you can withdraw consent at any time.
• Legitimate Interests (Article 6(1)(f) GDPR): For non-personalized advertising, crash reporting, and basic analytics necessary to maintain and improve the App. Our legitimate interest is to provide a stable, functional app while supporting it through advertising.
• Contract Performance (Article 6(1)(b) GDPR): For providing the core App functionality (court queue management features).

6. How We Use Information

The information collected is used to:

• Provide and maintain the App's core functionality
• Improve and optimize App performance and user experience
• Analyze usage patterns to prioritize feature development
• Display advertisements (personalized or non-personalized based on your consent)
• Detect, diagnose, and fix technical issues and crashes
• Comply with legal obligations

7. Advertising

We use Google AdMob to display advertisements, including banner ads within the App. AdMob may use device identifiers and other data to serve ads relevant to you.

7.1 Personalized vs. Non-Personalized Ads

• Personalized Ads: Based on your interests and app usage history. Requires your consent in GDPR regions.
• Non-Personalized Ads: Not based on past behavior. May still use contextual information like general location.

7.2 How to Opt Out of Personalized Advertising

• In-App (Recommended): Settings > Privacy Settings (for EEA/UK/Swiss users)
• Android: Settings > Google > Ads > Opt out of Ads Personalization (or "Delete advertising ID")
• iOS: Settings > Privacy & Security > Tracking > Disable "Allow Apps to Request to Track"

8. Data Retention

• Local App Data: Stored on your device until you uninstall the App, clear App data, or use the "Reset App" feature in Settings.
• Analytics Data: Retained by Firebase according to Firebase's data retention policies (typically 14 months for user-level data).
• Crash Data: Retained by Firebase Crashlytics for 90 days.
• Advertising Data: Retained by Google according to Google's retention policies.

9. Data Sharing and Transfers

We do not sell your personal data. Data may be shared with:

• Service Providers: Google (AdMob, Firebase) for advertising and analytics as described above.
• Legal Requirements: If required by law or to protect our rights.

International Transfers: Google may transfer data to servers located outside your country, including to the United States. Google relies on Standard Contractual Clauses and other mechanisms approved under GDPR for such transfers.

10. Your Privacy Rights

10.1 Rights for All Users

• Opt out of personalized advertising (see Section 7.2)
• Delete local App data by uninstalling the App or using "Reset App" in Settings
• Contact us with privacy questions or concerns

10.2 Additional Rights for EEA/UK/Swiss Users (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate personal data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain circumstances.
• Right to Restriction: Request restriction of processing of your personal data.
• Right to Data Portability: Request transfer of your data to another service.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent at any time through Settings > Privacy Settings.
• Right to Lodge a Complaint: File a complaint with your local Data Protection Authority.

To exercise these rights, contact us at creaturelabnetwork@gmail.com. We will respond within 30 days.

10.3 California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what data is collected, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.

11. Children's Privacy

Our App is not directed at children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at creaturelabnetwork@gmail.com so we can take appropriate action.

12. Data Security

We implement appropriate technical and organizational measures to protect your data. Local data on your device is protected by your device's security features. Our third-party service providers (Google/Firebase) maintain their own security measures.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

13. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Updating the "Last updated" date at the top of this policy
• Posting a notice within the App for significant changes

We encourage you to review this privacy policy periodically.

14. Contact Us

If you have any questions about this privacy policy, your privacy rights, or our data practices, please contact us:

15. App Store Specific Information

Apple App Store

The App's privacy practices are also disclosed in the App Store's Privacy Nutrition Labels. For iOS users, we use Apple's App Tracking Transparency (ATT) framework to request permission before tracking.

Google Play Store

The App's data safety information is available in the Google Play Store listing. This policy aligns with Google Play's User Data policy requirements.